You did not fulfill my order 2 weeks ago. There’s no tracking information and it was never received.
The wood sign I got was exactly what I pictured when ordering and wonderful quality! There was a mistake with the spelling, but Rachel got back to me quickly upon emailing about it and was happy to redo and send the corrected name sign to me quickly and at no additional cost. Thank you so much for this awesome, beautiful product for my sweet Claira’s nursery!
We ordered a sign with a specific color border and a different letter color. Neither the border color or the letter color was correct on the sign we received. We tried several times to have this corrected. We finally received a response and a promise to send a return label so the sign could be returned for correction but we have yet to receive the return shipping label.
Absolutely loved this name sign. It was just perfect. Rachel was wonderful to work with. Thank you so much!!
Communication was a little bit of a struggle but at the end of the day we got the sign and we are very pleased! Thank you
This is my 4th sign I have purchased from Rachel’s Wood Barn. Absolutely love it and great quality too.
We purchased this sign for our nursery and it is absolutely perfect! The quality, how easy it was to hang and the overall look is exactly what is pictured when we purchased the sign. We're very happy with the outcome.
We received the sign last week and it’s perfect. Size, quality, and design look beautiful.
Rachel has made two signs for both of my babies now and both are perfect! She was great about changing up the font when I wasn’t sure about which one. Couldn’t ask for better quality work!
We bought this for our grandson...and plan to give it to his parents for his nursery. It's perfect!!
This is the 2nd time I have ordered from Rachel and I’m just as happy as the first time! I ordered 2 of these signs, about one year apart from one another for each of my sons’ nurseries and the consistency and quality is there! She makes it so easy and it comes out just as it’s advertised!
I’m very pleased with my purchase! I wanted the perfect sign for our little girls' room but I had a hard time making decisions on color and font style. Rachel helped me figure out which style to go with and she was kind, responsive, and super helpful. The sign took a little longer than expected after I ordered but it was totally worth the wait. Really happy with how it turned out! Thanks Rachel!
More than pleased! It looks better than I imagined.
I ordered this name sign for my 2nd granddaughter and we just love it . It turned out beautifully. Great quality & customer service was great. Thanks again!!
In love with my daughter’s nursery sign. Definitely what I expected!!
Love the nursery named sign! Everything was perfect! Great work!
I purchased a name sign for my son’s nursery and it is absolutely perfect! Only giving 4 stars because the production and shipping time took longer than expected.
The product is beautiful and well made. I had trouble communicating with the shop regarding the preview. I listed a sample for my sign to be made but they said they never got the communication email that I replied to. I send a message through several ways. Since they didn’t get my comments, they sent the sign like the preview even though I didn’t say yes to the preview. We kept asking for a font in all upper case lettering for the middle name and even gave a name of one of their samples to use as a reference. I was sent a sign saying Harper instead of HARPER like we requested from the very beginning and every communication after. The sign is still cute, but we are sad we didn’t get what we requested.
This is my third name sign that I have ordered from Rachel’s Wood Barn! Years ago I found Rachel on Etsy and followed her to her website and I would never order from anyone else! She is super helpful and responds to all questions and concerns! The product is amazing and I love seeing the name signs in my kids’ rooms!
This is the second sign I have ordered. I absolutely love how they both look for my boys.
Rachel worked with my custom design and made my dream sign for my wedding become a reality!
Love it, nothing more to say, it’s perfect!
Beautifully done, quality work.