We're very pleased with the sign, and are very excited to put it up in our nursery, That said there are a couple of things to note:
We ordered the sign on July 3. We did not hear anything about our order (though were immediately charged) until July 11 with a font preview. At that point, I immediately responded that it looked great but did not hear back, despite a follow-up on July 19 and a second follow-up on July 28. We finally received our sign on August 5 and one of the letters was falling off. At that point I sent another note to Rachel asking how we could reattach it. After that email, she immediately responded (which I very much appreciated) letting us know to use wood glue, which we did, and our sign now looks great. Again, we are thrilled with the quality of our sign, but were disappointed with the (lack of) communication and how long it took to receive it given that the website says 2-3 weeks. In our experience, it was 5 weeks.
Exactly what we ordered and even better than expected. Packed really well to ensure no damage during shipping.
Rachel was such a pleasure to work with. She listened and delivered just what we wanted.
I ordered two signs and they came out exactly like the pictures looked. They are beautiful!! And high quality! I will definitely be ordering one with my family name!